How safe are your bounce houses?
How clean are your bounce houses?
What type of area am I able to set the bounce house on?
How far in advance should you reserve a fun house?
How can I reserve a bounce house today?
What forms of payment do you offer?
Where are your service areas?
What are your policies for inclement weather?
What if I do not have electricity within 50 feet?
What is your cancellation policy?
What is your damage policy?
What is your delivery and pick up policy?

How safe are your bounce houses?
Bounce houses are safe as long as the rules are followed. As with any playground equipment, everyday bumps and bruises are possible. The main rule is parental supervision. Most incidents in this industry occur from unsupervised bouncers.
So grab a chair and watch your children entertain themselves for hours (and then they will sleep all night). We also do our part in reducing the possibility of injuries.
Safety is our number one concern.
All of our jump houses are equipped with:
· Secure double stitched safety netting keeping kids in bounce area
· Safe flame retardant 18 oz heavy duty PVC vinyl
· Safety step at entrance of jump house for safe entry and exit
We are also a member and hold an advanced safety certificate from Safe Inflatable Operators Training Organization (http://www.sioto.com/) and take pride in going the extra mile in ensuring safety.
All of our install technicians are properly trained and carry safety checklists, which are completed every time a bounce house is installed.
We also carry insurance as required by the State of Texas for bounce house companies ask for a copy if needed.

How clean are your bounce houses?
We are very aware of germs that live and breed in areas that are frequented by children. Therefore we clean and sanitize our jump houses at the end of each rental.

What type of areas am I able to set the bounce house on?
Inflatable bounce houses can be set up on cement and pavement but not on rocky areas or areas with sharp objects.

Remember: Drivers cannot go up or down stairs and/or hills etc, set up area must be easily accessible from the delivery truck.

How far in advance should you reserve a fun house?
We are more than willing to rent you a fun house several months in advance or an hour in advance however, the sooner you reserve, the more likely you are to secure the particular fun house you want and get the cheapest price available.

How can I reserve a bounce house today?
AT Fun Times Party Rental.com we are here waiting for your call 24 hours a day, seven days a week. Please call us at (214) 277-4953 or send us an email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

What forms of payment do you offer?
We accept cash, check, MasterCard, and Visa. We also accept Discover and American Express through PayPal. Checks require government identification (drivers license) and are subject to a $45 returned check fee for insufficient funds.

Where are your service areas?
We service all of Collin County and areas that cover most of Dallas, Rockwall, and Denton, Kaufman, and Hunt Counties. See map for details. Don’t worry; we will still come to you no matter where you are. Talk to us for details. (214) 277-4953 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

What are your policies for inclement weather?
Sometimes the weather puts a damper on plans. As long as it is not lightning, thundering, or winds do not exceed 25mph we will deliver and set up our moonwalks. If you choose for us to come and we set up the moonwalk and payment is made, we DO NOT refund any charges. If you choose to cancel the moonwalk rental, we will be happy to work with you to reschedule your reservation with no cost or penalty. We will work with you the day of your moonwalk rental if threatening weather is present or approaching.

What if I do not have electricity within 150 feet?
No power, No problem, we have generators available for rent ask one of us for details.

What is your cancellation policy?
Easy, give us a call or send us an email. If you need to reschedule your reservation we will work with you to choose another day. We do request that you provide us with.....
7 days advance notice for a full refund,
3 days advance notice for deposit charge only
anything under 2 days the customer will be charged the full rental price
The sooner we know about the need to reschedule the more flexible we can be. There is no charge if you need to reschedule, the sooner we know the more flexible we can be. Fun Times reserves the right to cancel any reservation or portion of a reservation due to Inclement Weather, unsafe, unclean, or unfit area for unit, or any other situation that the company deems dangerous or jeopardizes safety in any way or is not in the best interest of the company or leesees.

What is your damage policy?
Customer is responsible for Fun Times equipment at point of delivery. There will be an additional charge of $50 to $100 for dirty units(gum, candy, excessive grass, dirt, etc). Silly string causes permanent damages there is a $1000 charge for silly string damage to unit.

What is your delivery and pick up policy?
All deliveries are generally made between 7am and 1pm. Our intentions are to have the unit at private residences with in 2 hours of event. Public events (ie Churches, parks, schools, etc) with in 30 min of event. Theses are average times and are in place to compensate for possible delays due to things out side of our control. Pick up times for private parties are from 30 min to 4 hours after the event ends. We will confirm pick up times with you at delivery. For public functions items are picked up immediately after event.

Remember: If your event ends early and is at a public location, please call us immediately so we can try and send our representatives out early. We cannot guarantee someone will be available so you might have to wait until they arrive.

(214) 277-4953
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Whether you live near or far, if you need a moonwalk, bounce house or jump house rental, we can point you in the right direction::
Wylie, Sachse, University Park, Royse City, Rockwall, Richardson, Rowlett, Plano, Prosper, Nevada, McKinney, Mesquite, Murphy, Melissa, Lavon, Lewisville, Irving, Highland Park, Garland, Greenville, Flower Mound, Forney, Farmersville, Farmers Branch, Fairview, Frisco, Dallas, Carrollton, Coppell, Celina, The Colony, Addison, Allen, and more.
North Texas.